The outbreak of Covid-19 has posed stiff challenges to the food and beverages industry. The business that has quickly adapted to technology and platforms such as cloud-based restaurant management systems were in a better position to resume operations quickly after Covid-19. As per the report by CNBC, 80% of the restaurateurs who took part in a survey agree that technology is important to run a restaurant business.
4 latest trends in the Post-Covid world
Let’ delve deep into the 4 latest trends and how you can evolve your food chain in the post-pandemic world.
The emergence of contactless dining – Due to the social distancing norms to be adopted at restaurants, the gaps between tables have increased. This has led to a reduction in the seating capacity to 70%. Nowadays customers prefer to book their seats in advance at the restaurants instead of rushing and waiting in long queues. By adopting cloud-based restaurant management systems such as investor Guest & Reserve, it’s quite easy to simplify the reservation process and table turnaround efficiency at your restaurant. Customers can book the seats in advance on the mobile phone app as per their preferences. Based on the availability, the restaurant assigns a table to the customer and the reservation will be registered.
The rising popularity of cloud kitchens – Cloud kitchen, also known as ghost kitchen, is a place where food is prepared and delivered at the doorsteps of customers. The orders can be placed via calls or online ordering platforms such as Swiggy or Zomato. With digital restaurant management platforms, orders from multiple sources can be integrated on the same platform.
Replacement of paper menus with digital menus – Customers no longer prefer to use paper menus that are touched and used by multiple people. Digital menus or E-menus give them the option to scan the QR code on their mobile phones and place the order by viewing the photos and videos of dishes.
Contactless delivery and digital payments – As diners prefer to avoid contacts as much as possible, contactless delivery is the option preferred by those who order food online. The delivery boys keep the food packet at the doorsteps of the customers. Adopting a digital wallet payment system will help to streamline your restaurant operations. It also saves the diners from standing in long queues.
Technology has come to the aid of restaurants in quickly adapting to the new normal. In the post-Covid world, digital restaurant management systems will play a pivotal role in streamlining restaurant operations.